Phone: 011-24107464, 011-26886540
E-mail ID : customercare@indianrailways.gov.in
IRCTC Customer Care Number
Phone: 011-39340000
Fax: 011-23345900
Chennai Customer Care No: 044-25300000
For Railway tickets booked through IRCTC -
General Information/I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Shubh Yatra users: shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in
Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259
Complaints/Grievances/Feedback - IRCTC | Indian Railways
PNR Status - Click Here
Train Enquiry - Click Here
SMS Service
SMS HELP TRN to 54959 and get the list of services and their commands. SMS TRNLINK to 54959 and receive the link to access these services via WAP (mobile browser).
Train Help Command - SMS HELP TRN to 54959
PNR Status - SMS PNR [10-digit PNR No.] to 54959
Ticket Availability - SMS TRNAV [Train No.] [Source] [Destination] [DDMM] [Class] to 54959
Trains Between Two Stations - SMS TRNBT [Source] [Destination] to 54959
Train Schedule (send the first few characters of the train name) - SMS TRNSH [first few characters of the train name] to 54959
Train Schedule (by Train No.) - SMS TRNSH [Train No.] to 54959
Access via WAP (Mobile Browser) - SMS TRNLINK to 54959
COMPLETE TRAIN INFORMATION - write IRTrain [train name] or [train number] send SMS to 57886 for information on trains
TRAIN TIMETABLE - write IRTT [train name] or [train number] send SMS to 57886 for time table of train
PNR STATUS - write IRPNR [PNR number] send SMS to 57886 for Status of PNR
TRAINS BETWEEN TWO STATION - write IRSCH [Station Name] send SMS to 57886 for trains between stn1 and stn2
SEAT AVAILABILITY - write IRSAVB [HELP] send SMS to 57886 for help on seat availability
TRAIN DELAY STATUS - Write Iralert [PNR Number] to get the train delay status send SMS to 57886 for train delay
Train Menu - SMS TRAIN to 5676747
Checking your PNR status - SMS PNR [your PNR number] to 5676747
Checking for Trains running between two stations - SMS TL [starting city] [ending city] to 5676747
Checking for Ticket Availablity - SMS TA [train number] [starting city] [ending city] [journey date] to 5676747
For PNR Enquiry - SMS PNR [10-digit PNR number] to 139
e.g. PNR 1234567890
For Train Arrival/Departure Enquiry - SMS AD [Train number] [Station STD code] to 139
e.g. AD 12859 022
For Accommodation Availability - SMS SEAT [train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry - SMS FARE [Train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. FARE 12561 020611 0542 0571 SL G
For Train Time Table - SMS TIME [Train number] to 139
e.g. TIME 14034
For Train Name/Number - SMS TN [Train name] or TN [Train number] to 139
e.g. TN Kalka Shatabdi or TN 14034
** DOJ is Date of Journey
*** Quota is optional field. for e.g. enter G for general, CK for Tatkal
Cancellation of e-tickets
On failure of cancellation of the ticket with repeated attempts please contact IRCTC immediately at 011-39340000 or email at etickets@irctc.co.in
E-mail ID : customercare@indianrailways.gov.in
IRCTC Customer Care Number
Phone: 011-39340000
Fax: 011-23345900
Chennai Customer Care No: 044-25300000
For Railway tickets booked through IRCTC -
General Information/I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Shubh Yatra users: shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in
Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259
Complaints/Grievances/Feedback - IRCTC | Indian Railways
PNR Status - Click Here
Train Enquiry - Click Here
SMS Service
SMS HELP TRN to 54959 and get the list of services and their commands. SMS TRNLINK to 54959 and receive the link to access these services via WAP (mobile browser).
Train Help Command - SMS HELP TRN to 54959
PNR Status - SMS PNR [10-digit PNR No.] to 54959
Ticket Availability - SMS TRNAV [Train No.] [Source] [Destination] [DDMM] [Class] to 54959
Trains Between Two Stations - SMS TRNBT [Source] [Destination] to 54959
Train Schedule (send the first few characters of the train name) - SMS TRNSH [first few characters of the train name] to 54959
Train Schedule (by Train No.) - SMS TRNSH [Train No.] to 54959
Access via WAP (Mobile Browser) - SMS TRNLINK to 54959
COMPLETE TRAIN INFORMATION - write IRTrain [train name] or [train number] send SMS to 57886 for information on trains
TRAIN TIMETABLE - write IRTT [train name] or [train number] send SMS to 57886 for time table of train
PNR STATUS - write IRPNR [PNR number] send SMS to 57886 for Status of PNR
TRAINS BETWEEN TWO STATION - write IRSCH [Station Name] send SMS to 57886 for trains between stn1 and stn2
SEAT AVAILABILITY - write IRSAVB [HELP] send SMS to 57886 for help on seat availability
TRAIN DELAY STATUS - Write Iralert [PNR Number] to get the train delay status send SMS to 57886 for train delay
Train Menu - SMS TRAIN to 5676747
Checking your PNR status - SMS PNR [your PNR number] to 5676747
Checking for Trains running between two stations - SMS TL [starting city] [ending city] to 5676747
Checking for Ticket Availablity - SMS TA [train number] [starting city] [ending city] [journey date] to 5676747
For PNR Enquiry - SMS PNR [10-digit PNR number] to 139
e.g. PNR 1234567890
For Train Arrival/Departure Enquiry - SMS AD [Train number] [Station STD code] to 139
e.g. AD 12859 022
For Accommodation Availability - SMS SEAT [train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry - SMS FARE [Train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. FARE 12561 020611 0542 0571 SL G
For Train Time Table - SMS TIME [Train number] to 139
e.g. TIME 14034
For Train Name/Number - SMS TN [Train name] or TN [Train number] to 139
e.g. TN Kalka Shatabdi or TN 14034
** DOJ is Date of Journey
*** Quota is optional field. for e.g. enter G for general, CK for Tatkal
Cancellation of e-tickets
On failure of cancellation of the ticket with repeated attempts please contact IRCTC immediately at 011-39340000 or email at etickets@irctc.co.in
