Airtel Mobile Number Portability: Click Here
There are 9 different ways by which you can approach Airtel Customer Care Executives:
1. Airtel customer service number : 121 (for queries like Scheme/Bill Plan/VAS, Chargeable at 50 paise/3 minutes)
2. Airtel toll free number [Airtel Users]: 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund)
3. Airtel toll free number [Non-Airtel Users]: 1800-103-4444
4. e-Mail : Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.
5. Non-Airtel Users can also use following regional contact information to reach Airtel:
Airtel Andhra Pradesh
9849012345 for Postpaid Service
9849098490 for Prepaid Service
Airtel Assam
9954012345 for Postpaid Service
9954099540 for Prepaid Service
Airtel Bihar & Jharkhand
9934012345 for Postpaid Service
9934099340 for Prepaid Service
Airtel Chennai
9840012345 for Postpaid Service
9840198401 for Prepaid Service
Airtel Delhi
9810012345 for Postpaid Service
9810198101 for Prepaid Service
Airtel Gujarat
9898012345 for Postpaid Service
9898098980 for Prepaid Service
Airtel Haryana
9896012345 for Postpaid Service
9896098960 for Prepaid Service
Airtel Himachal Pradesh
9816012345 for Postpaid Service
9816098160 for Prepaid Service
Airtel Jammu & Kashmir
9906012345 for Postpaid Service
9906099060 for Prepaid Service
Airtel Karnataka
9845012345 for Postpaid Service
9845098450 for Prepaid Service
Airtel Kerala
9895012345 for Postpaid Service
9895198951 for Prepaid Service
Airtel Kolkata
9831012345 for Postpaid Service
9831098310 for Prepaid Service
Airtel Maharashtra & Goa
9890012345 for Postpaid Service
9890098900 for Prepaid Service
Airtel Mumbai
9892012345 for Postpaid Service
9892098920 for Prepaid Service
Airtel North East
9862012345 for Postpaid Service
9862098620 for Prepaid Service
Airtel Orissa
9937012345 for Postpaid Service
9937099370 for Prepaid Service
Airtel Punjab
9815012345 for Postpaid Service
9815098150 for Prepaid Service
Airtel Rajasthan
9829012345 for Postpaid Service
9950099500 for Prepaid Service
Airtel Tamil Nadu
9894012345 for Postpaid Service
9894198941 for Prepaid Service
Airtel Uttar Pradesh (East)
9935012345 for Postpaid Service
9935199351 for Prepaid Service
Airtel Uttar Pradesh (West) & Uttarakhand
9897012345 for Postpaid Service
9897098970 for Prepaid Service
Airtel West Bengal
9933012345 for Postpaid Service
9933099330 for Prepaid Service
6. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. For more information click here - Nodal Officers | Appellate Officers
7. Online Support : Twitter1 | Twitter2 | Facebook1 | Facebook2
8. Airtel India Website : http://www.airtel.in/
9. Self - Help :
Prepaid - Dial *121# from your airtel prepaid mobile and get following information:
- My Airtel My Offer (Best offer available on your usage)
- Balance & Validity
- Coupon Recharge
- Start a Service
- Stop a Service
- Hello Tune
- DND Registration
Other Short Codes
Best offer available on your usage - Dial 12131
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
Postpaid - Dial *121# from your airtel postpaid mobile and get following information:
- Outstanding Amount
- Unbilled Amount
- Start a Service
- Stop a Service
- Bill Summary
- Payment Details
- Service Request Status
- Hello Tunes
- DND Registration
Other Short Codes
Unbilled Amount - SMS UNB to 121
Outstanding Amount - SMS OT to 121
Last 3 payment details - SMS PAY to 121
Bill Summary - SMS BILL to 121
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Service Request Status - SMS SR to 121
Current Bill Plan - SMS BP to 121
New Bill Plans - SMS NBP to 121
Duplicate bill of last three months - SMS 'Dup Bill' to 121
One time e mail bill - SMS EBILL to 121
E mail bill subscription - SMS STOP PAPER
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
There are 9 different ways by which you can approach Airtel Customer Care Executives:
1. Airtel customer service number : 121 (for queries like Scheme/Bill Plan/VAS, Chargeable at 50 paise/3 minutes)
2. Airtel toll free number [Airtel Users]: 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund)
3. Airtel toll free number [Non-Airtel Users]: 1800-103-4444
4. e-Mail : Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.
5. Non-Airtel Users can also use following regional contact information to reach Airtel:
Airtel Andhra Pradesh
9849012345 for Postpaid Service
9849098490 for Prepaid Service
Airtel Assam
9954012345 for Postpaid Service
9954099540 for Prepaid Service
Airtel Bihar & Jharkhand
9934012345 for Postpaid Service
9934099340 for Prepaid Service
Airtel Chennai
9840012345 for Postpaid Service
9840198401 for Prepaid Service
Airtel Delhi
9810012345 for Postpaid Service
9810198101 for Prepaid Service
Airtel Gujarat
9898012345 for Postpaid Service
9898098980 for Prepaid Service
Airtel Haryana
9896012345 for Postpaid Service
9896098960 for Prepaid Service
Airtel Himachal Pradesh
9816012345 for Postpaid Service
9816098160 for Prepaid Service
Airtel Jammu & Kashmir
9906012345 for Postpaid Service
9906099060 for Prepaid Service
Airtel Karnataka
9845012345 for Postpaid Service
9845098450 for Prepaid Service
Airtel Kerala
9895012345 for Postpaid Service
9895198951 for Prepaid Service
Airtel Kolkata
9831012345 for Postpaid Service
9831098310 for Prepaid Service
Airtel Maharashtra & Goa
9890012345 for Postpaid Service
9890098900 for Prepaid Service
Airtel Mumbai
9892012345 for Postpaid Service
9892098920 for Prepaid Service
Airtel North East
9862012345 for Postpaid Service
9862098620 for Prepaid Service
Airtel Orissa
9937012345 for Postpaid Service
9937099370 for Prepaid Service
Airtel Punjab
9815012345 for Postpaid Service
9815098150 for Prepaid Service
Airtel Rajasthan
9829012345 for Postpaid Service
9950099500 for Prepaid Service
Airtel Tamil Nadu
9894012345 for Postpaid Service
9894198941 for Prepaid Service
Airtel Uttar Pradesh (East)
9935012345 for Postpaid Service
9935199351 for Prepaid Service
Airtel Uttar Pradesh (West) & Uttarakhand
9897012345 for Postpaid Service
9897098970 for Prepaid Service
Airtel West Bengal
9933012345 for Postpaid Service
9933099330 for Prepaid Service
6. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. For more information click here - Nodal Officers | Appellate Officers
7. Online Support : Twitter1 | Twitter2 | Facebook1 | Facebook2
8. Airtel India Website : http://www.airtel.in/
9. Self - Help :
Prepaid - Dial *121# from your airtel prepaid mobile and get following information:
- My Airtel My Offer (Best offer available on your usage)
- Balance & Validity
- Coupon Recharge
- Start a Service
- Stop a Service
- Hello Tune
- DND Registration
Other Short Codes
Best offer available on your usage - Dial 12131
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
Postpaid - Dial *121# from your airtel postpaid mobile and get following information:
- Outstanding Amount
- Unbilled Amount
- Start a Service
- Stop a Service
- Bill Summary
- Payment Details
- Service Request Status
- Hello Tunes
- DND Registration
Other Short Codes
Unbilled Amount - SMS UNB to 121
Outstanding Amount - SMS OT to 121
Last 3 payment details - SMS PAY to 121
Bill Summary - SMS BILL to 121
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Service Request Status - SMS SR to 121
Current Bill Plan - SMS BP to 121
New Bill Plans - SMS NBP to 121
Duplicate bill of last three months - SMS 'Dup Bill
One time e mail bill - SMS EBILL
E mail bill subscription - SMS STOP PAPER
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
